Shipping Policy

At NOI, we work to make sure your order reaches you safely and as quickly as possible.

Order Processing

Orders are processed during our regular business hours. Once your order has been confirmed, please allow a short processing period before it is handed over to our delivery partner.

You will receive an order confirmation after placing your order. Once your order has been shipped, you may receive additional shipping updates where available.

Delivery

Delivery times may vary depending on your location, shipping destination, and delivery conditions.

While we always do our best to meet the estimated delivery timeframe, delays may occasionally occur due to circumstances outside of NOI's control, including weather, holidays, high order volumes, or courier-related delays.

Shipping Address

Please make sure that all shipping information provided at checkout is accurate and complete.

NOI is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Delivery Issues

If your order arrives damaged, incomplete, or you experience an issue with your delivery, please contact our customer support team as soon as possible so we can assist you.

By placing an order with NOI, you agree to the terms outlined in this Shipping Policy.

NOI reserves the right to update this policy when necessary.